Good morning,
we have over 100 different active JSM Portals and it is getting quite challenging to navigate through them for our users. We have identified around ten different categories that our projects can be sorted into (HR, Legal, IT etc.), so our idea was to assign one category to each JSM Project (through the project settings) that has an active portal.
Afterwards, the plan is to replace all the single portals in JSM by the categories, so the view would be
First level/Start page of JSM: Categories. One box for each category with its name
Second level: One box for each project that belongs to the category selected previously
Third level: Upon selecting the project, all request types are visible as it is the case now.
I could not find any feature request that is exactly asking for this or a similar question. Is there a way to achieve this?
Thank you
