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Upgrading nr of users - new licence

In relation to billing of Jiira Cloud solutions;

When you upgrade your nr of users to a new level, f. ex from level 401-500 to 601-800 do you get a new licence and is this considered a new licence when it comes to billing?

Atlassian increase it's pricing for new licenses aquired on or after october 3. If upgrading to next user level is considered as a new licence I want to do this before october 3.

1 answer

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Hello @Jan Erik Musiol ,

Welcome to the Atlassian Community!

Kindly notice that the price per month or year in Cloud is per user and not per user-level. Therefore having 401 users is different than having 402 or 403 and so on, and anyway you only pay for the exact number of users you have in your instance.

For more details please review below page:


I hope this helps.



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