Update a Two Part Custom Field in Jira with Python

[Dan-Epiphan]

Hello All,

   I am writing a python application to automatically create Jira issues, and am running into an issue with a required custom field that contains two parts.

   The custom field is called 'Program' and is identified as 'customfield_14700'.  When you choose the value / option for the Program field (ie. 'Pearl'), there is a second box next to it that is a sub-option (ie. G3 - SW).

   When you query the value of the custom field :

        > ticket_obj = jira.issue('MD-7347')
        > print ticket_obj.fields.customfield_14700

   Result :

        > Pearl - G3 - SW

   I am using a dictionary to build the create issue request, but am having a problem with the custom field.  So far I have :

        issue_dict = {
            'project':{'key':'MD'},
            'summary':'Automated Issue : This is a test',
            'description':'Sample description of the issue.',
            'issuetype':{'name':'Bug'},
            'customfield_14700':{'0':'Pearl', '1':'G3 - SW'}
        }

        new_issue = jira.create_issue(fields=issue_dict)

    I know the above customfield_14700 is wrong; it is the closest I can seem to find based on other similar questions.  

    I get the following when executing :

        response text - {"errorMessages":[],"errors":{"customfield_14700":"Could not find valid 'id' or 'value' in the Parent Option object."}}

   I am hoping I am missing something obvious; but am at a loss right now.

   Has anyone encountered this scenario / have any thoughts on how to populate values into a two part custom field?

   Appreciate any help / suggestions.

Thanks!

Dan.

[Kyle Moseley · Accepted solution]

'customfield_14700':{'0':'Pearl', '1':'G3 - SW'}

Hope this helps: Cascading Selects return their contents in an array of null and 1, so try null instead of 0

[Dan-Epiphan]

Hello Kyle,

   Thank you for your suggestion!  We did notice the 'null' from one of our reports / exports to excel; unfortunately more or less the same response :

        issue_dict = {
            ...
            ...
            'customfield_14700':{'null':'Pearl', '1':'G3 - SW'}
        }

Response : 

        response text =  {"errorMessages":[],"errors":{"customfield_14700":"Could not find valid 'id' or 'value' in the Parent Option onject."}}

   Also tried various spellings (ie. Null, NULL); and tried a None: key as well; same result.  

Dan.

[Kyle Moseley]

Try these two:

"customfield_12345" : [{"set" : {"value" : "parentVal", "child": {"value":"childVal"}}}]

"customfield_12345" : {"value" : "parentVal", "child": {"value":"childVal"} } 

[Kyle Moseley]

This is creating issues via the REST api, correct? I assumed this

[Dan-Epiphan]

Technically yes, this is being done using the python-jira library for an application we are developing. 

The python-jira library allows us to work with Jira APIs from python.  

[Kyle Moseley]

Okay, just wanted to make sure this wasn't python somehow interacting with the Java API through some sort of magic I haven't seen. Hopefully one of those two solutions above will help.

[Dan-Epiphan]

Tried the above suggestions :

For the first one :

        response text = {"errorMessages":[],"errors":{"customfield_14700":"Can not deserialize instance of com.atlassian.jira.issue.fields.rest.json.beans.CustomFieldOptionJsonBean out of START_ARRAY token\n at [Source: N/A; line: -1m column: -1]"}}

For the second one :

        We get an error that another custom field is required; however the error for customfield_14700 is no longer present.  I think this has solved the issue; I will resolve the other custom field and let you know shortly.

Thank you!

[Dan-Epiphan]

Kyle, thank you very much for your suggestions!  The second option resolved the issue and automation is working well now!

Solution is :

"customfield_12345" : {"value" : "parentVal", "child": {"value":"childVal"} } 

[Ramakrishnan Srinivasan]

Thank you, it solved my problem as well; this has worked for me 

# https://jira.readthedocs.io/en/master/index.html
from jira import JIRA
import re

options = {
 'server': 'https://jirahost.com/jira/',
 'verify': False }
jira = JIRA(options, basic_auth=('userid', 'password'))

issue = jira.issue('PROJ-1')

issue.update(fields={'summary' : 'Re-assigned to John Doe' \
 ,'assignee': {'name':'johnd'} \
 , "customfield_14510":{"value" : "Dec-18", "child": {"value":"25%"}} \
 , "customfield_14511":{"value" : "Jan-19", "child": {"value":"75%"}} \
 })

[Tim McCullough]

This helped me as well!