Undefined variable $actions testrail integration error

Daniela Samsonov September 25, 2024

Hello! 

I'm getting "Undefined variable $actions" error in some of the projects when trying to access the TestRail integration from our Jira Data Center instance. It's been re-installed and re-confiugred, but still doesn't work for some of the projects. We're on version 9.4.18. 

Anyone knows what can cause this? And how to solve it? 

Any ideas appreciated! 

Thanks,

1 answer

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Tuncay Senturk
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October 9, 2024

Hi @Daniela Samsonov 

Could you please provide some additional details?

What are the exact steps you're taking when the error occurs? 

Are there any notable differences between the projects where the error occurs and those where it doesn't? For example, differences in configurations, permissions, or installed add-ons.

Do you have any error logs or stack traces from Jira or TestRail that you could share? These definitely help spot the error.

 

Daniela Samsonov October 9, 2024

Hi @Tuncay Senturk

I just received confirmation from Testrail support that this is a known error from their end and that they're working on a solution. 

I can post an update here when I get one again from them.

Thanks for your reply!  

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