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Unable to trigger the rule for multi-select field change Edited

I'm writing a rule to trigger whenever there's a new value selected in the multi-select field. I tried using this smart value {{fieldChange}} but still no luck. Here's the screenshot.


Please note that since it's a multi-select field... the requirement would be to trigger the rule whenever a new value is saved to the field. That's the reason I'm using the If-Else block.


Field Change Rule.png

2 answers

Hi @Prasad Shiraskar , you need to use ID of the option. I just tested following automation and it works correctly for multichoice select field:


@Prasad Shiraskar Check it , if it helps :-


"customfield_11448" : [ { "value": "option1" }, { "value": "option2" } ]


"customfield_11448" : [ { "id": 10112 }, { "id": 10115 } ]

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