Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,557,832
Community Members
 
Community Events
184
Community Groups

Unable to see planning poker screen

Nirali Patel
Nirali Patel Apr 14, 2023

I have access to the project, I can see backlog tickets, sprint board on JIRA but it displays a blank screen for planning poker when I try to access it. Do you have any idea how can I resolve the issue?

Answer
Watch
Like Randy S. Ridgely likes this
118 views

3 answers

0 votes
Randy S. Ridgely
Randy S. Ridgely
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
May 09, 2023

Our team has had the same problem for two weeks now. The SCRUM master can see everything. For the rest of us, we see the list of items and the poker cards, but the text of the story under review is "redacted" with gray bars over the text and they pulse.

Barz.JPG

Reply
0 votes
Courtney Eiland
Courtney Eiland Apr 14, 2023

Hi Nirali,

That seems unusual. Are you using the Planning Poker app, here? If so, please reach out to our support team so we can figure this out for you.

You might also find our documentation helpful if you're just getting started.

Please let me know if there are other ways I can help.

Best regards,

Courtney Eiland from Appfire

Reply
0 votes
Jack Brickey
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Apr 14, 2023

Hi @Nirali Patel , I am unaware of any built-in planning poker feature within Jira. I suspect that you are using an add-on. Is that possible? Assuming so I recommend reaching out to the vendor with your question.

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events

See all events