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Unable to save a jira ticket because of formatting issue

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nick_doyle
nick_doyle
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May 7, 2019

Had the same issue - was caused by having bold text in ticket description?!?!

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Mei Chen
Mei Chen
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April 18, 2019

@Taranjeet Singh Thank you for your response.

Here's the issue: unacceptable link.

Here's how I troubleshoot: I have some text in different colors, so what I did first was to reset all text color back to the default black/grey. That's when a blue link text surfaced. Apparently a previously deleted @mention tag inline effected the text that follows. Also for some reason any @mention tag that I used would trigger the same error.

Consider issue resolved. thx.

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Taranjeet Singh
Taranjeet Singh
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April 22, 2019

@Mei Chen If my answer helped resolving your issue, please mark it as acceptable.

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