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Unable to move a issue from one project to another.

Pavan
April 8, 2024

Hi,

 

I am unable to move a issue from one project to another, 

Ive checked Reporter, Assignee have all the permissions ( create, edit, move, assignable user, reporter) in both Source and Destination project.

Ive created a test ticket, assigned it to myself  able to move to the same project but failing to move another 

Also attaching error screenshot for reference.

 

Thanks,

Pavan Kalyan.P

2 answers

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Matt Parks
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April 8, 2024

Does the issue's current status exist in the workflow that  you will be moving it to? If not, it may be necessary to have the Transition Issues permission (I'm not sure, but it might be something to check).

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Kalyan Sattaluri
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April 8, 2024

Hello @Pavan 

There are no screen shots. Please share.

Also, do *you* have permissions to create issues in Destination project?

Pavan
April 8, 2024

Hey Kalyan,

 

Sry I missed it, here is the screenshot and also got the permissions to create, edit, move issues in destination project!Screenshot 2024-04-09 at 12.08.31 AM.png