I created 3 new custom fields, simple Select List (Single Choice) fields with four options.
When I go to the list of custom fields, it does not display the new fields in the list.
However, going to audit logs shows my ID having created the field, as well as screens allows me to add those fields to a screen.
The problem is, I need to add additional options to the list, and I am not able to do that, since the field itself is not visible for me to edit it (from the Custom Fields view page). Other fields created in the past are available however, and I am not sure what is causing the newly created custom fields to not show up.
I tagged it as Service Desk because that's the version of JIRA we're using. We migrated from JIRA Server to Service Desk a few months ago. Most issues have popped up since then.
And within our version - I am looking JIRA's list of custom fields. Newly created custom fields just don't show up on that list. They're functional otherwise, but you're stuck if you need to edit them.
Hmm. There's one thing I can thing of that causes them to vanish from the list.
Is the list cut-off, rather than missing items? If, for example you have custom fields named A, B, C, D, E, F, G, and C and D are new ones, does the list show ABEFG, or just AB?
No, it is a simple select list field with the name "Test Plan Type" and has 4 Options to choose from.
No descriptions or defaults added.
I'll a try a simple select list without adding options and report results.
UPDATE - Configuring a select list (single choice) needs atleast 1 Option to be set to create the field. Wont create the field otherwise.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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