Hi @Megha Agrawal ,
welcome to the Atlassian community!
Please take a look to the following troubleshooting article https://confluence.atlassian.com/jirakb/how-to-fix-the-export-issues-to-csv-when-csv-export-option-is-missing-1189491371.html
Hope this helps,
Fabio
I went through the above mentioned article but it did not help.
The modules for csv were not present in the file system-issueviews-plugin.xml
So I manually added these lines and restarted JIRA but after doing these steps, my 'Issue View Plugin' got disabled.
Even I followed this article as well as I am using JIRA v7.1: https://community.atlassian.com/t5/Jira-questions/How-do-you-export-Jira-tickets-from-version-7-1-0-to-version-8-5/qaq-p/1840248
But unfortunately It did not help.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hey @Megha Agrawal ,
did you check if moduels are enabled?
Enable the modules
Follow the steps below to re-enable the missing modules:
1. As a Jira Admin, go to -> Manage apps -> Manage apps
2. Search for the system plugin called "Issues Views Plugin" as the example below:
3. Expand the plugin and click on the "x of x modules enabled", so it can be expanded as well
4. Enable the following 2 modules:
Excel (CSV, All) (searchrequest-csv-all-fields)
Excel (CSV, All) (searchrequest-csv-all-fields)
You should be able to see the links CSV (All Fields) and CSV (Current Fields) back to the Export drop-down menu now.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi @Fabio Racobaldo _Herzum_ ,
I followed all the above steps.
After adding Module lines, it disabled Issue View plugin itself in the JIRA.
SO I had to revert back changes.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Please could you share a screenshot about the current situation about modules within Issue Views Plugin?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.