Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Unable to download attachments in Jira any longer

Paula Jimenez
Paula Jimenez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
Sep 20, 2023

Hello there,

 

Until today, I've been able to download any/all attachments tied to any project that was created in Jira Service Management. Now, nothing will download and I'm not sure what has changed.

 

Thanks!

Answer
Watch
Like Be the first to like this
66 views

1 answer

0 votes
Trudy Claspill
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Sep 20, 2023

Hello @Paula Jimenez 

Welcome to the Atlassian community.

What happens when you try to download attachments? Is there an error message?

Does this affect other users?

Have you tried using a different browser?

If you are using Chrome have you tried using a Chrome Incognito window?

If you are successful with another browser then you may want to try clearing your browser cache to see if you can download attachments after that.

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events

See all events