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Until today, I've been able to download any/all attachments tied to any project that was created in Jira Service Management. Now, nothing will download and I'm not sure what has changed.
Hello @Paula Jimenez
Welcome to the Atlassian community.
What happens when you try to download attachments? Is there an error message?
Does this affect other users?
Have you tried using a different browser?
If you are using Chrome have you tried using a Chrome Incognito window?
If you are successful with another browser then you may want to try clearing your browser cache to see if you can download attachments after that.