Unable to create site

shakib shashu December 7, 2021

Hello, 

I am a new user. After creating an account, I tried to create a new site. I added the site name but the page keeps showing  It's taking longer than expected to get you started. Please check your inbox to see if the order has completed successfully, or contact us.jirauser.PNG

2 answers

1 vote
Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 7, 2021

Hi @shakib shashu , welcome to the Community!

Daniel from Atlassian Support here. Earlier today we experienced an incident across multiple Atlassian Cloud systems operating out of the AWS us-east-1 region. This affected multiple cloud-based service providers across the tech industry, so I mention this for your awareness in case you use other services that were not responding normally during this timeframe.

Atlassian's monitoring of this incident shows it is currently in recovery, and we expect services to begin acting normally again. You can subscribe to the incident on our public status page for updates.

Cheers,
Daniel | Atlassian Support

0 votes
shakib shashu December 7, 2021

I've tried in incognito as well, Still the same issue

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