Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to create bug issue

We can't create this issue for you right now, it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persists, contact your administrator as they'll be able to access more specific information in the log file.


I have checked all the postfunction ,it see all are okay but unable to create the issue


3 answers

1 vote
Fazila Ashraf Community Leader Dec 05, 2021

@Vijay Racherla  , do check the logs as Nic mentioned and the validators and postfunctions as Fernando highlighted.  

Just sharing my experience on why i have seen this exact error in my env.. When an admin plugin like scriptrunner, jmwe, jsu etc's license expires :(  

You could find more info in the logs.. If not, i would advice you to try removing each validator , postfunctions separately in a copy of the bug workflow and see what triggers this error..

@Vijay Racherla 


You can validate the following:

If in the field configuration there is any mandatory field that is not present on screen >>> Remove its requirement or add it on screen;

Validate if the flow of this issuetype does not have any "Validator" preventing the creation of the issue;

Check if there are no default or custom values for creating the issue and that they are not being followed.

0 votes

You will need to look at the log files to see where the errors are.

Should be in <jira data>/logs/atlassian-jira.log

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you