I'm configuring JIRA for a customer and JIRA can't seem to connect to the Atlassian Marketplace.
The Server-Admin told me that he can reach the Marketplace in a browser running on the server, so the firewall shouldn't be the problem.
Therefore, I requested the atlassian-jira.log and found the following Error:
2014-04-10 11:13:54,278 http-bio-8080-exec-1 WARN XXX 673x2806x1 1kb5p XXX.XXX.XXX.XXX /plugins/servlet/upm/log [atlassian.upm.pac.PacClientImpl] Error when querying application info from MPAC: com.atlassian.marketplace.client.MpacException$ConnectionFailure: org.apache.http.conn.HttpHostConnectException: Connection to https://marketplace.atlassian.comrefused
I couldn't find a solution for that one via a famous search engine.
Any clues on how to proceed?
The browser settings might be different from the java settings. If there's a proxy server required to connect to internet then check if the JAVA proxy settings are properly configured.
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