Earn badges and make progress
You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Participate in fun challenges
Challenges come and go, but your rewards stay with you. Do more to earn more!
Gift kudos to your peers
What goes around comes around! Share the love by gifting kudos to your peers.
Rise up in the ranks
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Come for the products,
stay for the community
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Unable to change issue type.
Hi Folks,
I am completely new to Jira/ JSM. I created a service management project and defined custom workflows for L1, L2 and Improvement/ New Feature tickets and created a workflow scheme to use it for future Service Management projects and I am using this scheme in this project. I classified issue types as L1, L2 as such and assigned them to the workflow to be followed.
Until last week, I was able to change the issue type to the appropriate issue type after the ticket had been raised. But when I am trying to change the issue type now it is saying "You cannot edit this issue type in this project".
Can someone please help me in tracing back why this has happened? Please help me in resolving this issue.
1 answer
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.