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Unable to Change Public or Full Name

Jeremy Joseph
Jeremy Joseph
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June 8, 2021

Hi all,

I came across the problem that I am unable to edit my Full or Public Name in my account settings. 

Getting an error message "We couldn't update your public name".

Any suggestions?

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Dave Mathijs
Dave Mathijs
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June 8, 2021

Hi @Jeremy Joseph ,

You account might be managed by your organization.

Have a look at the following article and ask your Org Admin to make the necessary changes.

https://support.atlassian.com/user-management/docs/make-changes-to-a-managed-user-account/

Best regards,

Dave

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