Any update ?
In the days of Slack and APIs, this is by far not the best answer (don't take it personnaly but I call them 'workarounds of the lazy'), the question is to turn off emails, not to turn off notifications.
I want to turn off email because I have an other mean to receive these notifications.
I have been searching for days and still can't find it.
I receive now notifications in Slack, and, I get spammed in emails.
JIRA could be better on this matter (emails).
So the question remains, can we stop email notifications without changing the email (very bad idea btw) ?
Yeah, ton of stuff should pass from "we are thinking about it" to "it's urgent"... and they are still thinking about it 4 years later.
I'll gladly Upvote...
This ticketting system is a joke with its lack of many simple basic things. Confluence isn't any better. No multilingual support for article... ridiculous.
It's not high on the to-do list, as it's not important to most users of Jira.
Jira 8 includes some changes to the way notifications work though, to make things easier to configure and reduce the volume of noise from Jira mails.
Yep, and admins like me rapidly learn to turn off all but the most essential ones - quite often I find myself setting up schemes that have a handful of "notify watcher" on some lines and little else.
Another up vote for the feature. Is there somewhere we can file a feature request?
My problem is that I have a bot account that's used to create issues. but the bot has an email account that is accumulating junk.
So it is not possible to turn the notification off for this bot based on roles. Since I do want all "Reporters" (as an example) to get email. EXCEPT if the reporter is a specific account.
I cannot configure the "Except" clause today.
It would be nice to have a higher-priority negative setting in the notification. "i.e. Exclude the person who is on the list for a specific event, not-withstanding the "include" clauses"
I have the same trouble and complication with combination to addons for emails. This notification generating the loop errors. To remove the user from notification schleme is not possible from all notifications schema. I vote up for have possibility switch off all notification for bot based roles. At the moment I can swith on /off only user own notification. We need to have admin access to switch OFF all notification for specific user account. I heard from Jira partners to having the same troubles for long time beeing.
I am using Slack to get my notifications, so the emails are just duplicates and not needed. Would love a way to turn off email notifications for myself. A simple toggle on my profile would be awesome. I'm guessing there isn't as way yet?
Then remove them from the criteria that are making them get email. Work through your notification scheme and think about it - if they're getting emails because they are a watcher, remove them from watching. If it's on all updates going to a group, remove them from the group. And so-on
this method will create mail server spam and makes it difficult to track that account owner over time, reset password etc.
we use several accounts in automation which are generating alerts from automated updated to tickets etc
I would be very happy to hear that it is possible to turn off email notifications as i already use slack integration and i am not happy with all the messy alerts from Jira in my mailbox ;(
I doubt this is going to get much traction to be changed. I suggest you talk with your users to see what notifications they really want and what, if any, management wants. The first thing users should do is turn off notification for any updates they make if it isn't already the default when IDs are created. Most of my users don't want notifications every time an issue is updated. Most just want when an issue is assigned to them and reporters want to know when it is closed. To me everything else is superfluous. If they really want to track an issue they can make themselves watchers. If you remove the notifications from updated and all the other actions except assign and close I suspect your users will approve of that. Leave watchers on the updated action.
If you use Slack, you can see the difference. Every user style is unique, so instead of trying find an average solution for all, it is better to let them fine tune their own notifications — great solution for everyone in the team.
Hi Atlassian community, My name is Max and I work on the product integration team at Atlassian. I am pleased to announce the early access program for the Jira Cloud add-in for Outlook. This add-in...
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