Transition screen does not appear


We upgraded to the Jira and Jira Agile 6.3 earlier this year and I have found it very good. As an end user I very happy with the product. As an administrator I have been generally pleased with how intuitive it is to configure least until today :(

I have a simple, non-Agile project that I am using for my colleagues to submit feedback as they use an Alpha version of a new software we are building. I noticed that when I closed an issue I did not have anyway to set the Resolution. In other project I remembered having a small dialog/screen pop up that allowed me to set the Resolution. I tried editing the workflow of my project so that it included a screen on the transition from In Progress to Done. I am pretty sure that I was successful in adding this screen to the transition and then publishing the new workflow, but the screen is still not appearing. Any help is appreciated.

1 answer

0 votes

Hello Jeff,

Have you taken a look at the following page? I hope this can shed some light:

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,076 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot