Ticket of Done status gets moved from completed sprint to new one

[Sergey Lazarenko]

Ticket of Done status gets moved from completed sprint to the scope of new one and remains visible there (counted in the overall amount of sprint scope). Which is not expectable. But when it is manually moved to backlog, it is automatically hidden (which is expectable)

[Fabio Racobaldo _Herzum_]

Hi @Sergey Lazarenko ,

welcome to the Atlassian community!

Please verify that status DONE is correctly mapped to the last column on the right of your board.

Fabio

[Sergey Lazarenko]

Hi @Fabio Racobaldo _Herzum_ .

Thank you for answering!

Could you point me to where I can find info on how it should be mapped to have it "correct"?

[Fabio Racobaldo _Herzum_]

Hey @Sergey Lazarenko ,

here a full explanation https://support.atlassian.com/jira-software-cloud/docs/configure-columns/

Fabio

[Dave Mathijs]

In your scrum board, go to Board settings > Columns.

Make sure there are no unmapped statuses in the grey column on the right, map your Done status to a 'Done' column and set a resolution.

[Dave Mathijs]

Hi @Sergey Lazarenko welcome to the Atlassian Community!

Do your tickets with status 'Done' have a resolution set?