This site requires authentication in Jira

[Radek Dering]

I got this info in bitbucket and I am an admin in Jira but could not find where to go to authenticate access.

[Rajesh Kumar Nayak]

After login by same User id and as a admin with same browser also ,still same issue

[Swetha Boyapati]

Hi @Radek Dering ,

When you are integrating Bitbucket Cloud with JIRA Cloud, please make sure that you are an admin on both sites and are logged in via the same browser, so when Bitbucket redirects you to authenticate and grant access in JIRA, you should be authenticated(in JIRA) with the same email as Bitbucket Cloud. 

[iwAwiS]

Hi @Swetha Boyapati  we are also having this issue, we have two Jira sites and for both Jira sites we are using same email as in bitbucket. It shows connect button for one of the JIRA sites however we want the second site to be connected as it has the correct URL. Please advice

[ldmatto_Spia-r]

@Swetha Boyapati

would  be  very useful if you could past some links on how to verify the steps your are quoting, since it seems it is very easy to resolve but some (like me) still having issues to resolve it.

thanks,