The problem with create subtask in postfunction.

Hi. When making the transition to the Workflow automatically creates a sub-task, but the  assignee is unknown. At the user's picture to be displayed, and it should receive messages about changes. But this is not happening. JIRA does not seem to know it. And so with any by the user when creating the automatic creation of subtasks.

We have always enjoyed this post function "Create subtask" in the transition. And all was well. But now it is broke. Our assignees valid for the project. Now we have broken all projects.

We use Bob Swift Atlassian Add-ons - Create on Transition

2 answers

1 vote

How are you doing this? 

  • What's your post-function code? 
  • Or are you using an add-on to do it? 
  • Or a script function?   (If so, what's the config or code?)
  • Are there errors in the log about assignee? 
  • Are your assignees valid for the project?

Ah, ok, you've updated the question with more info. Thanks. Next question - what did you change that broke it? Version of plugin? Jira version? Config?

Automatic means determine the assignee based on the project's configuration including the components set for the issue. Look for the Default Assignee field in the Roles section of the specific project's administration page and also the Components page. That configuration could mean unassigned or something specific will be set. 

I now all of this. For example, I have user D.Sokolov, hi is project manager When I automatically create subtask, in Transition we have assignee automatic We have components in project and all of them assignee оn project manager. When the sub-task is created, it is true assignee is selected, but no avatar and receiving messages Jira it did not seem to know.

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