The <@{{assignee.properties.metadata.slack_id}}> property does not mention the user in the automatio

Alexandra O January 13, 2025

 

Hi guys,

I have an automation in Jira for certain conditions to notify a message to a slack channel, what happens is that with some users the parameter <@{{assignee.properties.metadata.slack_id}}> does not bring the user to mention it in the channel. Could you help me to know how to fix it? Thanks!


slackmention.PNGcapturejiraauto.PNG

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