TestRail Jira Integration

Alex Dhesi September 25, 2020


I am seeking advice on TestRail to Jira integration. I have the basic functionality working.

My issues is. I have a user story created within Jira. I have created a test case within TestRail which references Jira user story. I create a pushed defect from the test case which has the user story jira number in the reference field.

When I created the pushed defect within TestRail the defect is not linked to the user story or the jira defect.

I need for the defect to be linked to the user story and also when I select the user story in Jira for it to see the defect as a blocker. 

4 answers

0 votes
Stevan Mandić
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May 15, 2024

The solution:

  1. Create Custom field in Jira (for instance: Testrail -Blocked issue). Custom field type should be text field (single line).
  2. Add your field to Story defect Screen (or Create screen if you have one)
  3. In your browser search for: YourJiraInstance/rest/api/latest/field
  4. Find your custom field Id - "customfield_XXXXX"
  5. Go to Testrail/Administration/Integration/Defects
  6. Edit your defect plugin (push.fields section as following:Screenshot 2024-05-15 at 12.26.42.png (turn off linked type and links, add your custom field and turn it on)
  7. At the bottom of your defect plugin configuration add: Screenshot 2024-05-15 at 12.43.55.png(choose label name which suits you the best)
  8. Create jira automation:Screenshot 2024-05-15 at 12.24.28.png
  9. In testrail push defect window you will now have the field: Blocked issue.
  10. Just put your reference (story Id) - ABC-12345
  11. When you push your defect to Jira it will be linked to your story
0 votes
Shamala Balasubramanian
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November 23, 2022

Hi - I am also not able to link the Push defect to a user story in JIRA. Has anyone been able to do this? Thanks

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October 6, 2021

@Shanu Mandot Hi, we have the same issue and I was looking for an answer.

Is there a better way of TestRail integration with Jira? Can we see associated bug under linked issues for User story and vice versa?

0 votes
Shanu Mandot October 28, 2020

@Alex Dhesi Thanks for your post. Are you still facing this issue or you were able to proceed further ?

Looking forward to your findings !

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