Team management for particular ticket

HI

My boss come with a very unique requirement, below is the explanation.

Imagine there is 10 user for a particular project team.

And the work flow is like 

Documenting -> Review -> Publish

Now, the requirement is like below.

If I create Ticket with Summary "Version 1.0 Documents" with the above explained workflow, then it should also allow us facility to manager for user regarding each state of workflow like

Documenting assign to User A

Review Assign to User B

Publish Assign to User C

 

Note: I know I can assign ticket to individual user while changing state, but I want something pre-planned so as soon as I change status of ticket it will automatically assign to user.

Also, User C can see his/her upcoming work if ticket is in any previous state i,e Documenting or review.

1 answer

0 vote
Tarun Sapra Community Champion Dec 28, 2017

The built-in workflow transition post-functions allow such features which can easily implement your requirements.

From the docs

Update Issue Field

Updates one of the issue's fields to a given value. Fields that can be updated include:

Assignee

 

Complete docs here -https://confluence.atlassian.com/adminjiracloud/advanced-workflow-configuration-776636620.html#Advancedworkflowconfiguration-optionalpostfunctionsOptionalpostfunctions

 

I personally use this plugin for most of these tasks

https://marketplace.atlassian.com/plugins/com.googlecode.jira-suite-utilities/server/overview

Documentation - 

https://confluence-apps.beecom.ch/display/JSU/JSU+Configuration+Guide

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

63 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you