Team management for particular ticket

HI

My boss come with a very unique requirement, below is the explanation.

Imagine there is 10 user for a particular project team.

And the work flow is like 

Documenting -> Review -> Publish

Now, the requirement is like below.

If I create Ticket with Summary "Version 1.0 Documents" with the above explained workflow, then it should also allow us facility to manager for user regarding each state of workflow like

Documenting assign to User A

Review Assign to User B

Publish Assign to User C

 

Note: I know I can assign ticket to individual user while changing state, but I want something pre-planned so as soon as I change status of ticket it will automatically assign to user.

Also, User C can see his/her upcoming work if ticket is in any previous state i,e Documenting or review.

1 answer

0 votes
Tarun Sapra Community Champion Dec 28, 2017

The built-in workflow transition post-functions allow such features which can easily implement your requirements.

From the docs

Update Issue Field

Updates one of the issue's fields to a given value. Fields that can be updated include:

Assignee

 

Complete docs here -https://confluence.atlassian.com/adminjiracloud/advanced-workflow-configuration-776636620.html#Advancedworkflowconfiguration-optionalpostfunctionsOptionalpostfunctions

 

I personally use this plugin for most of these tasks

https://marketplace.atlassian.com/plugins/com.googlecode.jira-suite-utilities/server/overview

Documentation - 

https://confluence-apps.beecom.ch/display/JSU/JSU+Configuration+Guide

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