Sub-Task Quick-add button missing on some boards


We're using JIRA Cloud and we really like the new UI. On a Kanban board of one of our projects there're the Quick-add buttons (as explained in the documentation) for attachments, subtasks, and link issues:



But in another project the one button for creating subtasks is missing:



The project configurations are not equal but quite similar. We looked at board configurations, issue type schemes, etc. but we couldn't find a setting for this.

Any idea how to get the sub-task button back?


best regards,


4 answers

1 accepted

Ok , I found the problem! :)

If you have a custom field that is set as Required the button disappears. In my case we have a mandatory "platform" field where you have to set the correct target platform for a subtask.

0 vote

Hi Sebastian,

Do you have any sub-task listed in the issue types section of project BLU? You can check this in project settings-> Issue type:

Screen Shot 2018-01-02 at 11.57.08 AM.png

Hi Carlos,

yes, the issue type is there:


0 vote
Thomas Schlegel Community Champion Jan 02, 2018

Hi Sebastian,

do you have an issue type with the type "Sub-Task" defined in your projects where the function is missing?

I've just tried it in my test project. The button disappears, if there's no issue type with the type "Sub-Task" defined for the project. 

Hi Thomas,

yes, the Sub-task issue type is defined for the project (see my screenshot in my answer to Carlos above)

0 vote


Removing the "Required" setting on fields worked for us to get the quick add button back on the Modal.  While I understand the logic behind hiding the functionality since it is an in-line creation function with no ability to edit those required fields, this means we cannot set required fields in our projects right now.

Do we have an option that would allow us the use of that quick add sub-task button in conjunction with required fields?  Are there any configuration changes we can make to allow this?  If there is no way to do this through configuration changes, this feels like an oversight in the planning of the new UI.  Please help!!!

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