Sub-Task Quick-add button missing on some boards


We're using JIRA Cloud and we really like the new UI. On a Kanban board of one of our projects there're the Quick-add buttons (as explained in the documentation) for attachments, subtasks, and link issues:



But in another project the one button for creating subtasks is missing:



The project configurations are not equal but quite similar. We looked at board configurations, issue type schemes, etc. but we couldn't find a setting for this.

Any idea how to get the sub-task button back?


best regards,


3 answers

1 accepted

Ok , I found the problem! :)

If you have a custom field that is set as Required the button disappears. In my case we have a mandatory "platform" field where you have to set the correct target platform for a subtask.

0 votes

Hi Sebastian,

Do you have any sub-task listed in the issue types section of project BLU? You can check this in project settings-> Issue type:

Screen Shot 2018-01-02 at 11.57.08 AM.png

Hi Carlos,

yes, the issue type is there:


0 votes
Thomas Schlegel Community Champion Jan 02, 2018

Hi Sebastian,

do you have an issue type with the type "Sub-Task" defined in your projects where the function is missing?

I've just tried it in my test project. The button disappears, if there's no issue type with the type "Sub-Task" defined for the project. 

Hi Thomas,

yes, the Sub-task issue type is defined for the project (see my screenshot in my answer to Carlos above)

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