Story Points missing from all issue types

[Deepalee Joshi]

I can no longer can see the story points in the issue type ticket, active board and backlog.  It was there a few days ago and then suddenly disappeared.  I checked the project settings and the story point field is included in the scheme.

[Fadoua · Accepted solution]

@Deepalee Joshi 

Sometimes glitches happen. If you don't see them back by tomorrow, please let us know and we will share the link to open a ticket with Atlassian.

Time by time I see questions from Cloud Users here reporting some issues that get resolved by themselves. Especially if the user didn't make any change that triggered this behavior.

Best,

Fadoua

[Deepalee Joshi]

Thanks Faduoa.  The issue still persists.  I've opened a ticket with Atlassian.

[Fadoua]

@Deepalee Joshi  thanks for the update! Don't forget to share the issue  behind the problem so that other users can benefit from it in the future.

Best,

Fadoua

[Deepalee Joshi]

I'm not sure how the issue was fixed, but the story point field is now appearing in Jira.  Either Atlassian fixed something, or our Jira administrator fixed the issue.  Sorry I can't share more details on how to resolve.  If I learn anything new, I'll be sure to share here.

[Fadoua]

The main thing is that you can do your job since the Story Points are back. Thank you for accepting my answer @Deepalee Joshi !

Best,

Fadoua