Story Points field won't show up on my board

[Regina Kondracki]

I can't get Story Points to show up as a field on any of the screens of my board.  I've been searching for an answer on these community posts and not finding anything that will work.

When I go to Board > Configure > Estimation, I have it set to Story Points.

But when I go to Board > Configure > Issue Detail View, Story Points is not an available field listed in the Drop Down for the General Fields, which seems really odd.

Within my project, when I go to Project Settings > Fields, Story Points is set up to show on all five screens. 

But Story Points will not show up on my project. Can anyone help?

I am in Classic (not Next-Gen) and I use the Cloud version.

For a while, I was using the "Story Point estimate" field, but it was not working properly.  For example, I could add values, but at the end of the sprint, it would not show the total points from the sprint or the burn down or velocity.

[Carlos Garcia Navarro · Accepted solution]

Hi @Regina Kondracki ,

I wonder if this other post may help: https://community.atlassian.com/t5/Jira-questions/Story-Points-not-showing-up-on-Scrum-Board/qaq-p/790691

[Regina Kondracki]

@Carlos Garcia Navarro - yes!  One of the solutions in that string worked!  Thank you.

[Carlos Garcia Navarro]

You're welcome! :-)

[Pramodh]

Hi @Regina Kondracki 

If you have active sprint running you can find the field by clicking on the issue card and more options field

[Pramodh]

FYI

Story Points is available for Issue types - Story and Epic

[Regina Kondracki]

Pramodh, thank you for your response, but the Story Points field is not showing up for me there.  It's also not in the "Show x more fields" section at the bottom right either.

[Pramodh]

Hi @Regina Kondracki 

It might be a bug, please follow the link @Carlos Garcia Navarro has posted

Thanks,
Pramodh

[Regina Kondracki]

@Pramodh - thank you!  Very helpful.