Statuses are not mapped to the board columns after upgrade to Jira 7.1

 

1 answer

0 votes

Were they mapped correctly before?  Were there any error messages in the log while the upgrade ran?  Is it the odd board, or all of them?  Is there a pattern in the status that went wrong (e.g. the standard system status were ok, but not the ones you added.  Or the ones with simplified workflow are ok and the others broken, or vice-versa).  Did you upgrade to JIRA Core 7.1 and add Software later, or straight to JIRA Software?  What version were you on before? 

Apologies for the brain-dump of questions, but we really do need to know more about what you have done.

 

Hi Nic - thanks. Answers:

  • Yes, they were mapped correctly before. We did the upgrade in a test instance, so I can compare.
  • I don't know about error messages during the upgrade; it was done by someone else. But we're planning to run it again today, so I ask the person to take a look this time.
  • It's all boards.
  • I don't see a pattern, since it's all boards.
  • We upgraded straight to Software 7.1.1.
  • We upgraded from v6.1.1.

I also just noticed that the "Board Administrators" column is empty - in this view: https://<oursite>/secure/ManageRapidViews.jspa

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,026 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot