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Status should move to another status by itself when there is no response for 5 days.

Status should move to another status by itself when there is no response for 5 days.

I trying to find a solution for this,

when user created a task, Reporter should get a email after 24 hrs and that shows status of the ticket. after 3 days reporter should get another email, if the status didn't change for 5 days it should move to "Close" status by it self. I'm trying to achieve this with automation.

Thanks

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Screenshot 2020-10-27 at 11.18.21.png

Legacy automation is no longer working.

I've tried to replicate this same automation using the new Automation but I found it impossible.

How can I get this working again?

Thank you.

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Hello,

What automation do you use?

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https://marketplace.atlassian.com/apps/1215460/automation-for-jira?hosting=cloud&tab=overview this one.

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Status should move to another status by itself when there is no response for 5 days.

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