We have multiple projects that exist (one for finance tasks, and a few service desks).
Is there a way I can create a sprint using tasks from multiple projects (including service desk tasks) within my existing project (Project Management Scheme)?
Can I only create sprints if I use a certain project type?
A board can have any type of project or issue that is in JIRA. You just need to adjust the Boards filter or when creating the board configuring the filter to include the specific projects and issues. The board will also need to have the proper columns so you can migrate issues to different statuses. Once you have the issues on the board you can create the sprint and add issues from multiple projects.
Here is an article on configuring a board. The righ hand menu on the article has information about filters, creating a board, etc. - https://confluence.atlassian.com/agile066/jira-agile-user-s-guide/configuring-a-board
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