in our company we are currently running Jira 5.2.7 with Greenhopper 6.2.3. Obviously local installation, not OnDemand. Works like a charm. In pretty much every sprint, we have a couple of stories with incomplete subtasks. Was never a problem, those stories went back into the backlog when the sprint was marked completed and the contained subtasks kept their status.
Now we want to upgrade Jira to 6.0.2 - Greenhopper will remain at 6.2.3. We've cloned our live installation in order to test before we actually perform the upgrade of jira - and now I get a problem with one single story:
When I try to close a sprint, I get the message "Sprint cannot be completed as there are incomplete subtasks on the following issues: SPON-1206" - and the sprint is not closed.
Here's a screenshot for explanation:
As you see, there are 2 pretty similar stories: SPON-962 and SPON-1206 both are User Stories, both with just one sub-task, both sub-tasks are resolved, but not closed. However, Jira only nags about SPON-1206 and not SPON-962. When I close the Sub-Task SPON-1665, I seem to be able to close the sprint (haven't actually confirmed the "close sprint" dialogue, in order to keep this bug reproducable).
Whatever I found out so far regarding this error message, all pointed towards the use of some custom workflow. I doubt this is the underlying problem, because then Jira should not only nag about SPON-1206, but also SPON-962 (and many others - I just mentioned these 2 to keep the bug description simple).
Grateful for any kind of help!
Found the solution myself!
Story SPON-1206 was closed, but it's sub-task SPON-1665 was only resolved. Seemingly, Jira 6.0.2 does not allow to close the sprint under these circumsances. When I reopen SPON-1206 (leaving SPON-1665 in status "resolved"), Jira lets me close the sprint.
A JQL query "Give me all non-closed sub-tasks, which belong to a closed story" seems not to be available out of the box: https://answers.atlassian.com/questions/184159/complex-jql-query
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs