Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Some users were not transitioned to the new Jira issue view. Why? how can I transition them?

There are a few users that do not see the new issue view and they cannot switch to it from their Personal Settings. How can I give these few users the new view?

1 answer

1 accepted

0 votes
Answer accepted
Esther Strom Community Leader May 12, 2021

If you're a Jira admin (not project admin) you should be able to force it for all users. Go to Settings -> Issues:
2021-05-12 13_36_58-New issue view transition - Jira Staging - Vivaldi.png

 

At the top of the sidebar should be an option for New Issue View Transition.

Click that, then use the toggle to set all users to the new view (ours has already been done so the toggles are grayed out.)

2021-05-12 13_36_02-New issue view transition - Jira Staging - Vivaldi.png

Thank you very much! I am a Jira admin and could click the toggle to force the new view for everyone, but I want to check with my HelpDesk before I do.

I thought it was odd that after all the fanfare about forcing the new issue view on March 31, that some of users still see the old view.

Like Bill Sheboy likes this

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you