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Some user cant add gadget to dashboard

dan stodomingo
dan stodomingo January 20, 2020

Heres my screen after creating dashboard, clicking the "Add gadget" or "Edit Layout" dont do anything..image.png

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Adrian Stephen
Adrian Stephen
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 20, 2020

Hi @dan stodomingo 

Are there any obvious differences between the affected users and non-affected users? For example, the location of where they are accessing their Jira? We can rule out the network or proxy causing this issue. 

Next, have the affected users tried using different browsers? Are they able to reproduce the issue? 

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dan stodomingo
dan stodomingo January 20, 2020

@Adrian Stephen  Only my admin account can add gadget..

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dan stodomingo
dan stodomingo January 20, 2020

@Adrian Stephen But the owner of the dashboard is a different account

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Adrian Stephen
Adrian Stephen
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 20, 2020

@dan stodomingo 

 

Please check the Global Permissions page for Create Shared Objects if it has been granted to Jira users? 

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dan stodomingo
dan stodomingo January 20, 2020

@Adrian Stephen Yes,  its been granted

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dan stodomingo
dan stodomingo January 23, 2020

Anyone can help? still cant create dashboard

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