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Some user cant add gadget to dashboard

Heres my screen after creating dashboard, clicking the "Add gadget" or "Edit Layout" dont do anything..image.png

1 answer

0 votes
Adrian Atlassian Team Jan 20, 2020

Hi @dan stodomingo 

Are there any obvious differences between the affected users and non-affected users? For example, the location of where they are accessing their Jira? We can rule out the network or proxy causing this issue. 

Next, have the affected users tried using different browsers? Are they able to reproduce the issue? 

@Adrian  Only my admin account can add gadget..

@Adrian But the owner of the dashboard is a different account

Adrian Atlassian Team Jan 20, 2020

@dan stodomingo 

 

Please check the Global Permissions page for Create Shared Objects if it has been granted to Jira users? 

@Adrian Yes,  its been granted

Anyone can help? still cant create dashboard

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