Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
Level
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Some issue types are unavailable due to incompatible field configuration and/or workflow associations.

Hello all,

I am getting the

"Some issue types are unavailable due to incompatible field configuration and/or workflow associations." message when I create an Issue. However everything works perfect, I do not have any problem when creating/editing an issue, even when I created a new custom issue type.

Is there any way to remove this message?

Thx in advance

5 answers

2 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Post a new question

0 votes
Answer accepted

It's warning you that there are issue types you can't change to using the type as a field.

The simple way to be rid of it is to remove the issue type field from the create and edit screens. Or, you could configure your issue types in the project to all work the same (although I doubt that's useful to you, most people have very good reasons to make them different). Otherwise, you're into coding.

0 votes
Answer accepted

As Nic posted, the warning message is proper one which meant some of your issue types have different workflows configured. So issuetypes which fall under same workflow, they are visible in the select list.

You can simply ignore it as yourself telling that it is not stoping your work.

There is absolutely no reason that I can identify that this message should appear on the create screen. If fact, the statement is completely false as all issue types are available at the time of creating.  It is during editing that this may or may not be true.

On the create screen, it is misleading and unhelpful.

On the create screen, it only appears when you've started to enter data that *might* be lost if you change the issue type at that point. Which would aggravate the users if they aren't told.

I'm assuming that default values for fields also count as "started to enter data." It doesn't change the fact that the line of text "Some issue types are unavailable due to incompatible field configuration and/or workflow associations." on the create screen is patently false. In fact, I get this line for projects which only have one issue type associated to it.

Like Aurel Băicuianu likes this

Which does encourage your users to bother your admins saying "why can't I change to type X"? I'd very strongly recommend NOT implementing that.

I actually have this issue when Ihave different workflows for every issue type. When I start creating the epic issue in the new set up project I get that issue with the error ''An story should be part of an epic''. 

I read here that the solution might be in the workflow but what should I change then? I should be able to create an epic and the epic has its own workflow.

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Post a new question

TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you