Sign off procedure

Hi everyone. I am in the process of creating a custom workflow for our company. I am trying to figure how we can integrate a sign off procedure.

Basically we have a UAT pas/fail decision and from there it can fo to prod, or we close the ticket as an AD HOC. The question is to move to Prod we need 2 managers to sign off on the move. Has anyone been able to incorporate this before, and if so how?


1 answer

1 accepted

I'll give you an example with one manager -

  1. Create a step "Approval by manager required", so after pass/fail the next step is this.
  2. Then the transition between "Approval by manager required" and the next step ("Closed" or "Approved by Manager" for example) should have a condition "Only users in project role Managers can execute this transition."

I've taken this example from a JIRA sample project called "Purchasing" available in the backup provided here -

On the link above you can also find some diagrams explaining the workflow I mentioned.

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