Showing subtasks on a team-managed board

Jonathan Ginter April 12, 2024

I have created a team-managed project consisting of a single issue type and subtasks. It is incredibly important that the sub-tasks be seen on the board and can be moved from column to column. However, I cannot seem to make that happen.

I've checked the documentation and it says that I should set the Group By to "Subtask" but the Group By dropdown only offers Status, Priority, and Assignee.

Help?

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Ste Wright
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April 12, 2024

Hi @Jonathan Ginter 

Is this a Work Management Project?

If yes, this isn't possible at this stage; the "Group by" option for Sub-tasks is only available in Software Projects.

You can view Sub-tasks on a JWM Board...

  1. Look for an issue with at least one sub-tasks
  2. On the card should be a grey button (eg. "0/1")
  3. Select the button to see a Sub-task

The "0/1" means there is 1 Sub-task, and 0 closed. If it was done then it would be "1/1", if there was 10 it would be "0/10", etc.

But you cannot move the Sub-tasks on the board independent of the parent. You have to click the Sub-task to open its detail view, and change the status here.

See more information on this help page: https://support.atlassian.com/jira-work-management/docs/create-and-edit-issues-and-subtasks-on-the-board/#View-subtasks-on-your-board

Ste

0 votes
David Friedrich
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April 12, 2024

Hi @Jonathan Ginter ,

the only reason I can think of why "Group By" will not give you the Subtask option is that your project is missing the Subtask issue type. Did you check under Project settings > issue types if you have a subtask issue type?

image.png  image.png

David Friedrich
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April 12, 2024

If you do it should work and look like this:
image.png

Jonathan Ginter April 12, 2024

Yes, my project has Subtasks. Still don’t have the option ((

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