Sharing by e-mail and adding a comment when you do

When an e-mail is sent using the "the share this issue by e-mailing..." button next to the Export button I would have expected the e-mail to be added to the comments section. This doesnt happen do I need to enable something somewhere?

Thanks

Nick

1 answer

1 accepted

Hi Nick,

This is not how this functionality works.

The purpose is to simply inform the person about this issue and write an extra note why you share this issue with them. So it's not really a comment but more an extra clarification towards the person(s) you are sharing the issue with.

So it's not possible to add your note as a comment.

Best regards,

Peter

Hi Nick,

You could use @Mentions for this kind of questions, you can find some more info about @Mentions here :

http://blogs.atlassian.com/2013/06/using-watchers-and-mentions-effectively/

and here :

https://confluence.atlassian.com/display/DOC/Using+Mentions

Best regards,

Peter

Hi Peter

Thanks for the info.

It would be a nice optional feature. The reason for asking is that sometimes during a bug review meeting we may fire of e-mails from a bug asking questions or updating people. It would be nice that this could be captured.

I realise we could add a comment but then the people being asked things may not be watching the bug and so they dont get a notification.

Cheers

Nick

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

243 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you