Setting up Google Apps intergration

Today I had a new team member starting and I noticed he was not automatically showing up in Jira.

I went to the User Management/Google Apps section in Jira Management screen and there was a message there telling me that you had updated the Google Apps integration and that I'd have to Disconnect and Reconnect to Google Apps.
So I went ahead and hit the Disconnect button that you had. But now, when I try the Connect button I get the error below.
How can I get Google Apps integration working again?
Thanks,
Marcelo

Failed to connect to Google Apps

Atlassian Cloud was unable to view users on your Google Apps domain. Are you logged in as a Google Apps administrator? 

 

ERROR DETAILS
"Error getting user list from Google:
{
  "code" : 403,
  "errors" : [ {
    "domain" : "global",
    "message" : "Domain cannot use apis.",
    "reason" : "domainCannotUseApis"
  } ],
  "message" : "Domain cannot use apis."
}"

1 answer

2 votes

Hi Marcelo,

This error is generated when your Google Apps domain is configured to disallow API access.

Atlassian Cloud needs to access the API's

Enabling the Google Apps Administrative APIs, and afterward disconnecting and  reconnection to Google Apps should solve the problem.

To enable API access
https://support.google.com/a/answer/60757?hl=en

Cheers,

 

 

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

Meet the AUG leaders of Northern Virginia

@Rachel Wright (Jira Genie), @Billy Poggi (AUG NOVA, DC), and @Dana Jansen (Confluence Queen) are just some of the folks that lead one of the world's most active Atlassian User Group (AUG)....

131 views 5 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you