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Often times we change the 'Reporter' on a ticket.
I am Looking for automation that will do the following: (I do the Automation for Jira Plugin)
Trigger - I changed the 'Reporter'
Action - Set the 'organization' field according to the new 'Reporter'
I looked at this rule, and my only issue was that fat it will create a new 'Organization'.
I'd rather manually create a new 'Organization'.
I thought there is a smart value attribute that can find the 'Organization' per the user.
Using the reporter’s email domain is a fantastic idea, but I think it will end up costing me more time removing organizations.