We are trying to capture certain transition dates for SLA purposes. I know I can set a custom date field as a post function to a transition. The problem is, if the issues moves back through the same transition more than once, the date field is updated each time, over writing the original value. I only want to capture the first time it transitioned. How do I set up a past function that will set the custom date field ONLY if the field is empty
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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