Set default value for linked issue

Hi,

I have noticed that the "link issue" field defaults to blocks. I think this is because in the Issue Linking section in the Admin Centre this is the first Link Type as they seem to be sorted alphabetically, but there does not seem to be a way yo reorder these (as there is in almost every other JIRA config screen). As a result most users do not realise and are setting the majority of links to blocks in error.

Is there a way to set the default value to something else (in my case relates to) to avoid this happening?

I am currently migrating from an On Premise JIRA to the cloud version and I have noticed in our On Premise version that although they are in the same order in the Issue Linking admin (alphabetical) the default values when the field is displayed on screens does seem to have been changed. As I did not set up the On Premise version I do not know how this has been achieved.

Any guidance would be much appreciated as I can already see this spiralling out of control in our cloud instance!

1 answer

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Tyler Brown Community Champion Nov 21, 2017

Hey Todd,

You can configure the order of how the "Linked Issue" field is displayed.

Full instructions can be found here (at the bottom): https://confluence.atlassian.com/adminjiraserver071/configuring-issue-linking-802593137.html

Hope this helps,

Tyler

Thanks for the response Tyler.

My issue (which reading back was probably not particularly clear) is that I want Relates to be the default value when creating or editing an issue. Not so worried about the order in the view issue screen.

Having completed further testing though it would seem that your last selection persists - so next time you link (even if it is a completely different issue) it will show the previous Link Type selected. I think this is OK for me, assuming users remember to select the right Link Type, they probably need to make sure they pay attention!

Tyler Brown Community Champion Nov 22, 2017

Hey Todd,

Thanks for the clarification!

Tyler

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