Set Issue Priority in Jira Ticket

[Hemanshu]

Hi,

I want to set issue priority in JIRA Ticket using groovy. We have a drop down list in JIRA ticket which is populated with a default priority once an issue is created. e.g "Priority 6".

With the help of groovvy I want to set the priority as "Priority 4".

I am able to get the issue priority  using the following code, but not able to set a new priority:

def priority=issue.priorityObject.name;

for setting:

issue.setPriority(new priority);

giving below error:

No signature of method: com.atlassian.jira.issue.IssueImpl.setPriority() is applicable fo
r argument types: (java.lang.String) values: [ Priority 4]
Possible solutions: setPriority(org.ofbiz.core.entity.GenericValue), getPriority(), setPriorityId(java.lang.String)
at Script480.run(Script480.groovy:66)

Pls suggest

[Thanos Batagiannis _Adaptavist_ · Accepted solution]

Hi Hemanshu,

Try something like 

def priority4 = "Priority 4"
def priorityToSetId = ComponentAccessor.getConstantsManager().getPriorityObjects().find {it.name == priority4}?.getId()

if (! priorityToSetId)
    log.debug "Could not find priority with name: $priority4"

issue.setPriorityId(priorityToSetId)

regards, Thanos

[Hemanshu]

Hi Thanos, still not working:

This is my code:

def mail_priority=descArr[19].substring(9);//this is fetching string from a line. The string in this case is "Priority 4"

def final_priority=mail_priority.toString();//converting to String

def priorityToSetId = ComponentAccessor.getConstantsManager().getPriorityObjects().find {it.name == final_priority}?.getId();

if (! priorityToSetId)
log.debug "Could not find priority with name: $final_priority"

log.debug("Setting Priority");
issue.setPriorityId(final_priority);

pls suggest

[Thanos Batagiannis _Adaptavist_]

I suppose this is a post function and is before the store issue step right ?

Also do you get any errors ? What about the debug messages in your logs ?

JIRA and SR versions ?

[Hemanshu]

Hi Thanos,

This is part of a script which parses the content of an incoming email in JIRA to field values in Jira.

Hence this code is a post function which is part of transition:

*-------> Tier 1 New

this code:

def mail_priority=descArr[19].substring(9);//this is fetching string from a line. The string in this case is "Priority 4"

def final_priority=mail_priority.toString();//converting to String

def priorityToSetId = ComponentAccessor.getConstantsManager().getPriorityObjects().find {it.name == final_priority}?.getId();

if (! priorityToSetId)
log.debug "Could not find priority with name: $final_priority"

log.debug("Setting Priority");
issue.setPriorityId(final_priority);

is fecthing priority from the email(as Priority 4) and parsing the same with the "Priority" field in JIRA whose default value is set up as "Priority 6".

I cannot find any error in logs, but now after ticket creation, the priority field disappears.

Hence, there is no value set for "Priority" field in JIRA during ticket creation.