If the user was able to create the ticket from email, it means that he/she has the apropriate permissions to access your project... now you have to check that the user has the permission to add comments and that he/she can log into JIRA (this is a higher level that your project permissions).
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...
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Connect with like-minded Atlassian users at free events near you!
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