Is it possible to send mails from Jira, with HTML content and attached plaintext, that the mail client can use, if he can't render HTML?
One of our customers normally views his mails in an e-mail client, that supports HTML and he likes having the additional benefit of seeing everything nicely formatted, but he also uses a device that is not able to render HTML. He told us, that they also use Jira and somehow configured it to send HTML & Plaintext in one E-Mail. This allows the mail-client to render the HTML if possible and fall-back to plaintext if not.
In general, it’s possible to for any entity that can send mail to send mail with both HTML content and plain text content. This is a “multipart/alternative” MIME type. Unfortunately, the standard Jira configuration doesn’t allow this. See https://jira.atlassian.com/browse/JRA-4517. Their Jira must have been customized to allow this.
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs