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Send the value of the Resolution field through automation of an email

Hello,
We have generated an autoamatism to send an email when an issue reaches Closed status. The problem is that the value that returns in the mail is the code of the resolution, what we need is the value and not the code
  Is there any way to transcribe this value?
Thank you.2.PNG3.PNG

1 answer

2 votes
Andrew Rising Star Apr 25, 2019

Hi @Soporte Ferrovial ,

res: {{issue.resolution}}
name: {{issue.resolution.name}}

B.R.

Thanks for names of the parameters! 

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