Send notification only if custom field value is selected

I need to email a specific privacy team in my organization whenever a JIRA issue comes through that has privacy concerns.

 

There is a custom field, "Needs Privacy Review", for each issue that is either marked "yes" or "no".

 

How can I notify a certain group only when the custom field says "yes".

P.S. I do have Scriptrunner installed if that's of any use.

2 answers

This widget could not be displayed.
Mikael Sandberg Community Champion Oct 04, 2017

Since you have ScriptRunner you can create a new Script Listener and use the Send out a custom email, it allows you to set conditions that needs to be met, in your case when the custom field is set to yes.

This widget could not be displayed.

 

You can try to create a postfunction attched to a transition which leads to the same status. 

(Button from status to itself). once you click the button the mail will be sent to a list you specify.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted yesterday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

64 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you