Send mail and block fields

Hi Atlassian,

I need your help.
I have some questions and I cannot find answer :(


1) how to send an email to the selected user in the transition to the next status?

2) How can I block selected fields on the status?


Regards

Paul Mroczek

1 answer

1.) What Selected User are you talking about? The email notifications in the JIRA Workflow transitions are defined in that transition's post-function. By default, there are pre-defined "events" that fires off pre-defined email templates for you (Issue Created event which will send a issue created email). You can add the selected user to the right role as per your project's notification scheme. Alternatively, use the "Send Custom Email" (ScriptRunner) that can send custom made emails to whatever email you like.

2.) How do you mean by block? If you don't want some custom fields to be edited upon transition, just remove them in that transition screen.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,016 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you