We have a custom field called "Severity" that can be set to either 'Major' or 'Minor'.
We have a second field, "notification list" which is set based on the severity of an issue.
Upon issue creation, our notification scheme fires off an e-mail to the address(es) in the notification list field.
Now, if a ticket is set as minor during creating but gets changed to a major once work has started, is it possible to set the notifications list and fire off an e-mail?
So now the e-mail is sent to both x and y @domain.com.
I have looked at https://answers.atlassian.com/questions/67193 but there the e-mails are static and the e-mail body, header, etc are set in the script. I want the default JIRA e-mails to fire off - not set by me.
Also, as they state, I only want this issue to fire off once after the edit is saved - not during the edit.
Lastly, I only care about going from minor --> major; if it goes the other way, no need to fire off an e-mail.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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