We have a custom field called "Severity" that can be set to either 'Major' or 'Minor'.
We have a second field, "notification list" which is set based on the severity of an issue.
Upon issue creation, our notification scheme fires off an e-mail to the address(es) in the notification list field.
Now, if a ticket is set as minor during creating but gets changed to a major once work has started, is it possible to set the notifications list and fire off an e-mail?
So now the e-mail is sent to both x and y @domain.com.
I have looked at https://answers.atlassian.com/questions/67193 but there the e-mails are static and the e-mail body, header, etc are set in the script. I want the default JIRA e-mails to fire off - not set by me.
Also, as they state, I only want this issue to fire off once after the edit is saved - not during the edit.
Lastly, I only care about going from minor --> major; if it goes the other way, no need to fire off an e-mail.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot