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I am working with a complex situation and I am hoping for some help. I have 1 project with 9 different issue types. This is what I have set up:
1 workflow scheme configured to each workflow
9 screen schemes
1 Issue type screen schemes
For 8 of my workflows, I have an auto assign set up when a case is created. For the last one, 2 people need to be notified when a case is created. I know I can use a group, but I don't want to do this in the notification scheme because alerts would go out to everyone in the project. Is there a way to send a notification to 2 people in the workflow?
One solution that might work for you is:
Edit: Corrected spelling, added links.
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