Send a custom email in post-function in JIRA workflow



I want to send a custom email as a post-function in JIRA work follow. I want to send it directly to a person, and when an issue's status turn to Done from In progress. So if somebody move an issue to the done, then he will get an email about it.

I don't know the code of it. please can someone suggest? And the progress of it (Recipients, Body, Subject field etc)



1 answer

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Hi OIga, there are a couple of ways to achieve this.

  1. use JIRA features only: 
    1. create a custom event type in JIRA
    2. edit the workflow transition to fire this event
    3. configure recipients of the notifications when this event occurs in the project's notification scheme
  2. Use Email This Issue add-on
    1. It has a post-function component that you can configure to send the emails regardless of the event fired using customizable email templates, attachments etc
    2. It has complete customizable notifications and a set of tutorials
  3. Use ScriptRunner for JIRA
    1. It hs support for a script post function that has an implementation that can send email
  4. I believe JEMH has this feature as well, but I'm not sure how it works.



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