Send a custom email in post-function in JIRA workflow

Hi,

 

I want to send a custom email as a post-function in JIRA work follow. I want to send it directly to a person, and when an issue's status turn to Done from In progress. So if somebody move an issue to the done, then he will get an email about it.

I don't know the code of it. please can someone suggest? And the progress of it (Recipients, Body, Subject field etc)

Thanks

Olga

1 answer

This widget could not be displayed.

Hi OIga, there are a couple of ways to achieve this.

  1. use JIRA features only: 
    1. create a custom event type in JIRA
    2. edit the workflow transition to fire this event
    3. configure recipients of the notifications when this event occurs in the project's notification scheme
  2. Use Email This Issue add-on
    1. It has a post-function component that you can configure to send the emails regardless of the event fired using customizable email templates, attachments etc
    2. It has complete customizable notifications and a set of tutorials
  3. Use ScriptRunner for JIRA
    1. It hs support for a script post function that has an implementation that can send email
  4. I believe JEMH has this feature as well, but I'm not sure how it works.

Tibor

 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

172 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you